THE EPHRAIM MENTORSHIP ACADEMY

There is HELP for you.

Get Urgent Help When you need it

Going through a crisis or need help now? There are lots of organisations out there to support you.
If someone’s life is in immediate danger, please call 999.

On this page we provide details for organisations who provide free, 24/7 support to people in the UK. There's information for support if you're:

under 18 years old and in need of support a parent, carer or adult who is worried about a child
a member of school staff over 18 years old and in need of support.

Get support now

Shout

Text CONNECT to 85258

Free
Available 24 hours a day
For anyone in the UK.
Find out how Shout works

Childline

Call 0800 1111

Free, available 24 hours a day
For children and young people in the UK, aged 18 and under

Chat online (set up an account first)
Send an email (set up an account first).
Find support from Childline

Samaritans

Call 116 123
Free
Available 24 hours a day
For anyone in the UK

Send an email (response within 24 hours).
Get help from Samaritans


I’m under 18 and in need of support

If you’re worrying about something, talk to an adult you trust as soon as possible.
This could be:

someone in your family, like your mum, dad or carer
someone at school, like a teacher or Place2Be (if you have it in your school)
your doctor
an organisation like Shout, Childline or the Samaritans.
Kooth is an online wellbeing community where you can get free, safe and anonymous support.
Please note that Kooth is not available in all areas of the UK.


Knowing I wasn't alone got me through a difficult night.
Texter, Shout

I’m a parent, carer or adult worried about a child

If their life is in immediate danger, call 999.

If there’s no immediate danger, we recommend you talk to someone who can help you understand what your child might be going through. They can then refer you to support and help available in your area.

You could:

talk to their school
make an appointment with their GP
take them to A&E if they need more immediate help
talk to the Place2Be staff member at their school OR a similar support service if the school doesn’t have Place2Be
talk to the Young Minds' Parents Helpline, which you can call for free on 0808 802 5544 (9.30am-4pm, Monday-Friday, UK)
contact an organisation like Shout or the Samaritans.


Young Minds' Parents Helpline

Call 0808 802 5544

Free
For parents and carers concerned about their child
Monday - Friday, 9:30am - 4:00pm


Mind

Information and resources for parents and carers:

how to support a young person
looking after yourself.


I'm over 18 and in need of support

Call 999, or go to A&E, if you're in need of urgent support.

If there’s no immediate danger, we recommend you :

speak to your GP
contact Shout
contact Samaritans.


Where to get urgent help

The NHS has information about where you can get urgent help, including:

NHS helplines

free listening services
what to do in a crisis.


Support for school staff members

Education Support Partnership Helpline

Call 08000 562 561 or text 07909 341229

Free
Available 24 hours a day
For teachers, school staff and educators

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